Privacy Policy

Effective Date: July 18, 2026

Welcome to UniVox Pro (univoxpro.in). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how Knight Entertainment (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website and purchase our professional broadcast audio equipment.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our store. This includes:

Personal Identifiers: Name, billing address, shipping address, email address, and phone number when you place an order or contact customer support.
Transaction Data: Details about payments made to us and details of products you have purchased from our store. (Note: We do not store your raw credit/debit card numbers or UPI PINs; all financial transactions are processed securely through our verified, encrypted third-party payment gateway).
Technical & Usage Data: IP address, browser type, device details, and browsing behavior collected automatically via cookies to optimize your experience on our website.

2. How We Use Your Information

We use the collected information for specific, legitimate business purposes, including:

Order Fulfillment: To process transactions, package your items, manage shipping logistics, and send automated tracking notifications.
Customer Support: To respond to your product inquiries, troubleshoot website issues, or process valid return requests within our 7-day window.
Marketing & Communications: To send you updates regarding your order status, administrative notifications, or occasional promotional offers (you can opt out of marketing emails at any time).
Security & Compliance: To detect, prevent, and mitigate fraudulent activities or security vulnerabilities on our domain.

3. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal data to third parties. We only share information with trusted service providers necessary to run our e-commerce operations:

Logistics Partners: We share your name, shipping address, and contact number with our domestic delivery partners (such as Delhivery, Blue Dart, ExpressBees, and India Post) to ensure seamless delivery.
Payment Processors: Your payment details are shared directly with our integrated, secure payment gateway to process order verification.
Legal Requirements: We may disclose your information if required to do so by applicable Indian laws or in response to valid legal requests by public authorities.

4. Data Security

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our site utilizes Secure Sockets Layer (SSL) encryption for all operational data transfer, ensuring that your transaction details remain safe and confidential.

5. Cookies

Our website uses standard cookies to enhance user navigation, analyze site traffic, and remember the items in your shopping cart. You can choose to disable cookies through your individual browser settings; however, doing so may limit your ability to use certain features on our checkout platform.

6. Your Rights

Under applicable data protection guidelines, you have the right to access, correct, or request the deletion of the personal information we hold about you. If you need to update your shipping coordinates or delete an inactive customer profile, you can contact our support team at the address provided below.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory modifications. Any changes will be posted directly on this page with an updated “Effective Date.”

8. Contact Information & Grievance Officer

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data handling practices, please reach out to us:

Knight Entertainment

Netaji Sarani, Batertal, Meherpur,

Silchar, Assam, 788015, India

Official Website: univoxpro.in
Support Email: support@univoxpro.in